User Experience

Hide/Show Dynamic Fields modul doesn't work in process tickets

OTRS Business Solution™️ focuses on proper and effective operation of process tickets. However, in case of process tickets hiding of dynamic fields doesn't work with the help of ACL. If this function was set, the process ticket management would be even more effective and more professional processes could be created.


This function would be expected from Ticket Forms modul.



9 votes
Idea No. 1557