Customer Service

Phone format in OTRS AG mails aren't DIN conform

Dear OTRS AG team,

 

your corporate signature states your phone numers in this format: +49 (0) 9421 56818 0

This has the huge disadvantage, that most VoIP solutions on corporate desktops don't recognise this as a dialable phone number.

If you want to be called from a corporate device, the caller needs to manualy delete either the zero or the +49 part.

Since most corporates uses internal numbers, I would prefere your numbers in the +49 9421 56818-0 format (as in DIN 5008).

 

Is it possible to adjust your corporate signatures? This will make calling you so much easier.

 

Kind regards,

Matthias

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Idea No. 1624