New Feature / Feature Enhancement

Restrict linked tickets shown at Config Item Zoom

In the Config Item zoom, there is no way to choose which linked items (for example: tickets) are shown, so, when too many tickets are linked to a CI, opening the CI zoom view could get slower, or simply not too smart when you need to scroll down for a long time.

It would be great to make possible to configure from the SysConfig, which tickets and other elements are shown. It would be important to be able to filter archived tickets.

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3 votes
Idea No. 1614