Showing 3 ideas for tag "documentation"
(@stefan.abel) kudos icon +

Integration

Add comment to Generic Agents

As an OTRS administrator on systems with many GenericAgents, I'd like to have the possibility to create comments in each GenericAgent to document what I have in my mind or where I use it or maybe to write down some kind of a history.
Especially when I trigger on or change DynamicFields that are not displayed anywhere (just Helpers), it might be difficult to understand the GenericAgent several months after I (or even someone... more »