One possibility would be to indicate in the ticket details (on the right hand side of the ticket zoom) that there are links, and make this indication clickable.
Another possible solution... more »
I suggest you to make it possible to create new CIs directly from the link item menu.
I am asking myself why "delete link" is only available after first choosing an Class item from the CMDB list. Why is it not available directly? Would save me some up to many clicks a day.
As a trainer I want to plan our resources according training appointments in the calendar module. To manage the trainers, you can use the resource planning feature addon. To manage objects, e.g. laptops for the trainings, you would have to create agents for them. It would be great if I could select objects (e.g. as ConfigItems from the CMDB) as resources for the appointments in the calendar.