Would love to have a module "Queues Overview" for the dashboard that display the status of selected queues (My Queues) in a visual way.
ie (translated to text, capture to follow):
- Queue1 - new: 2, open: 4, pending: 5
- Queue2 - new: 0, open: 2, pending: 4
This is clearly intended for supervisor and could end up on a big flat screen in the operating room.